When you want to hire the right mover, it’s essential to ask the right questions with your mover

as it can save you time on the day you intend to move. Frequently a mover is seldom asked with

critical questions such as if they are willing to go upstairs, elevators, and through small

doorways? But the ones listed below are the basic questions that you need to ask your mover.

What is the moving process of your mover?

While you want to know the moving quotes, it’s a good idea to ask your current and future

landlords to see if they have any moving processes they want you to follow. Many apartment

buildings have specific rules about timing, post-moving cleaning, and parking areas. You can

ask the landlord if moving trucks can access the gated community only at certain hours. You

can also ask the scheduled cleaning of the apartment, and at what time you able to access the

unit? You need to know even the measurement of doorways to make sure your furniture will

surely fit. When you can provide answers to these questions to your mover, it can help the

moving quote go faster and more seamlessly.

Are packing materials included?

You should ask your mover for an estimated breakdown. For example, what packing materials

are included in the hourly rate? It can be a great help if they provide padded blankets, dollies,

boxes, wardrobe boxes, tape, and bubble wrap. If they charge extra for all of these, make sure

you get an exact amount included in the quote. Once you know the packing materials to use,

ask how much you should pack beforehand. Some movers prefer to wrap the furniture and

oddly-shaped pieces on their own while others ask you to do it. If possible, take everything

fragile with you in your car.

Is there schedule flexibility or additional fees for hard-to-reach units?

Whether you move to a ground floor or a higher floor, accessibility is vital to convey to movers

ahead of time. Movers usually charge more if your place is not as easy to reach, or it takes more

time to gain access to the elevator. Be sure to ask the mover for schedule flexibility, so you’re

able to meet your landlord’s moving schedule and allow the movers extra time for using

staircases or elevators if you block off parking for the movers ahead of time, even better.

A good idea that you can try if you have a flexible work schedule is to request weekday

discounts. As most people move on the weekends, you may be granted a discount, if you

require a move on weekdays.

What is your damage coverage?

You probably know beforehand all of the holes and scratches in the apartment. But what if the

movers have damaged some of your favorite furniture out the truck? It’s always good to ask the

mover about their insurance, liability, and damage policy. You should choose a moving

company that will patch up any damages that they will cause – scratches on the walls, holes,

etc.

Do you provide white-glove services?

It’s also a good idea to ask your mover if they provide white-glove services. You may need to do

a little less during the stressful moving day. If you can afford it, look into the mover’s white glove

services. Placing furniture in the right room or stacking up boxes in a specific corner may cost

more. If you can’t afford it but have a good affinity with movers on the day, you can always ask,

but don’t push. If you are kind to movers, they will be helpful to you as well, and they are willing

to help you out. Keep in mind that this type of service takes a bit more than just dumping

everything in the first available space.

Will you provide real-time updates during the move?

Speaking of sympathy with the movers, you can ask them for a real-time update on the timeline

and, of course, if they need anything. When you want to help the moving process, it can help

speed up things and will ensure everything to go smoothly. You can offer to take something with

you in the car or if you can move something out of the way, and have water on hand for them,

especially when you move during a hot day.



When you are planning to move to a new home, there is one crucial thing to consider whether

you want to handle the moving on your own or hire a moving company.